Returns, Refunds & Cancellations

For food safety reasons, opened or used food products cannot be returned.

If your item arrives damaged, defective, incorrect or missing, contact us within 7 days of delivery with your order number and photos. We'll offer a replacement or refund.

Orders can be cancelled free of charge before they ship. Approved refunds are issued to the original payment method.

Contact: Feronix Group LLC, 5100 Noland Rd, Kansas City, MO 64133, United States. Email info@feronixgroup.com, phone +1 802-255-4844.

This policy should be reviewed by a qualified professional before launch.