Frequently asked questions
Where do you ship?
We currently ship within the United States.
How do I store pastes after opening?
Follow the storage instructions on each label. Most pastes should be refrigerated after opening.
Where can I find ingredients and allergens?
Each product page and label lists this information. Contact us if you have any questions before ordering.
Can I return food products?
Because these are food items, opened products can't be returned. Damaged, incorrect or missing items are handled under our Returns policy.
How can I track my order?
Use the Track Order page with your order number and email, or contact customer service.
How do I contact you?
Email info@feronixgroup.com or call +1 802-255-4844.